Work Samples
Below is an overview of some of my previous work. Please reach out directly to discuss and learn more.
FOUNDER, FACILITATION, RESEARCH, TEAM MANAGEMENT
Re-Designing the Bra Experience
Recognizing the problems with bras for woman, I created a Design Thinking event for women to gather, share their stories, and re-imagine a new future of bras together.
FACILITATION, STRATEGY, WIREFRAMING, USABILITY TESTING
U.S. Bank Content Hub
Designed unified content website for U.S. Bank customers and prospects across all lines of business, replacing their many existing websites specific to customer type
STRATEGY, WIREFRAMING, USABILITY TESTING
Suntrust Financial Confidence Bootcamp
Partnered with Imagination to develop an online learning platform for Suntrust Bank to educate consumers on methods to increase their financial confidence
CONTEXTUAL INQUIRY, JOURNEY MAPPING, PROJECT & TEAM MGMT
Sears Small Store Service Design
Designed a store that is half the size of a normal Sears store and explored new methods of inventory, service, and design
INFORMATION ARCHITECTURE, WIREFRAMING, USABILITY TESTING
Wells Fargo Works Re-Design
Re-designed Wells Fargo's digital experience for small business owners; you can see the live site at wellsfargoworks.com
SERVICE DESIGN, STRATEGY, JOURNEY MAPPING
Kmart Restaurant Service Design
Created the in-store experience of a new Kmart restaurant and the personal shopper experience using primary research from shop-alongs done by Prophet
STRATEGY, CARD SORTING, CONTENT STRATEGY, WIREFRAMING
Be.Group Research & Website Re-Design
Designed a website and new information architecture for high-end senior living residences, beginning with user research (card sorting and stakeholder interviews)
STRATEGY, JOURNEY MAPPING, IDEATION, FACILITATION
Connected Solutions Service Design
Developed a strategy to sell connected products at Sears by designing a new store department and web experience
STRATEGY, PROJECT & TEAM MANAGEMENT, WIREFRAMING
Two Bright Lights
Early team member of Two Bright Lights, a wedding industry tech start up that connected professional photographers to editors for publishing